Shipping policy

Orders take 8-12 weeks to process, with the longer end of delays around holidays!

We are not responsible for lost-in-transit items, once the item is shipped jadedgemshop is not responsible for the items being lost. Note that if you choose flat shipping we select the most economical option which may be USPS or UPS. If you have a preferred shipping service please choose that at the time of purchase otherwise that shipping service is not guaranteed.

If package is returned to sender (jadedgemshop) in order to have the item shipped a second time you must pay shipping from a different shipping carrier (example if ups was you used, you will need to purchase usps for second shipment. if you chose not to purchase second shipment, you can request a partial refund.


By purchasing from JadedGemShop you agree to these terms.